FAQs

Frequently Asked Questions

What is Ghariva?

Ghariva is an online store offering practical, useful, and everyday products for your home and lifestyle. We carefully select products that are designed to make everyday tasks easier and more convenient.

Do you deliver across India?

Yes. We offer delivery across India. Delivery time may vary depending on your location and the shipping service available for your order.

How long does delivery take?

Orders are generally delivered within 3–7 business days after dispatch. Delivery times may vary depending on your location and courier service.

How can I track my order?

Once your order is shipped, you will receive the available tracking details through the contact information provided during checkout. You can also contact our support team for assistance.

Do you offer Cash on Delivery?

Cash on Delivery availability depends on the product, location, and courier service. If COD is available for your order, the option will appear during checkout.

What payment methods do you accept?

We accept the payment methods available through our secure checkout, including online payment options. Available payment methods may vary.

Can I cancel my order?

Order cancellation depends on the processing status of your order. If your order has not been dispatched, contact us as soon as possible and we will check whether cancellation is possible.

Can I return or exchange a product?

Returns and exchanges are subject to our Return & Refund Policy and the specific conditions applicable to the product. Please review our Return & Refund Policy before placing an order.

What should I do if I receive a damaged or incorrect product?

Please contact our support team as soon as possible after receiving your order with your order details and clear photographs/videos of the product and packaging. We will review the issue and assist you according to our applicable policy.

How can I contact Ghariva?

You can contact us through our Contact Us page. Please include your order number and relevant details so our support team can assist you faster.